If you are using an iPhone, be advised that the latest iOS updates have placed large resource demands on your streaming video access. It seems to be an issue particularly with the Safari browser. Please consider installing either a Chrome or Firefox browser app on your iPhone. These are less prone to these demands.
If you are using an Android OS, please try restarting the device
On a desktop, please try restarting.
If the problem persists, contact me directly by using the form below.